Computer Objective: Learners will be able to type a business letter using the correct format.
Literacy Objective: Learners will be able to write a simple complaint letter.
Materials: Lesson 16 – Handout 1
Introduction: There are a handful of circumstances where someone might need to write a business letter. A complaint letter is one of the more common situations. (We can all think of something we’d like to complain about.) For this lesson we’ve chosen to show an example of a block style business letter. This is the easiest and most common format used today.
In this lesson learners will write and type a simple complaint letter
to a landlord. Provide students with the sample complaint letter shown
in Lesson 16 - Handout 1. Discuss the parts of the letter and the format.
Provide each student with a household problem and the contact information
of a fictitious landlord. For example,
What can we do to prevent West Nile infection?
Avoid mosquito bites.
Always read and follow the product directions when using any insect repellent or insecticide!
|Handout 15-2||PDF, Word|
|Previous Page||Table of Contents||Next Page|