Looking to the Learners
Very early in the process, the REAL Committee recognized that the learners would be the best source of information for providing direction on the Centres development. Through in-depth and across site surveys and focus groups, the learners defined the kind of learning centre they envisioned. These employees identified that they needed:
It is a given that if a learning centre is going to be successful it must always mirror the needs of its learners. To insure that the initiative stayed on course, REAL crafted and committed to a philosophy for the Centre. This philosophy states that The Learning Centre provides opportunities for individual development through the facilitation of learning and education in a positive environment. (REAL Committee, October 1998). The committee also believed that the Centre needed to be employee driven. To meet this goal:
Operating the Centre with these guiding principles has been met with enthusiasm by both the employees and the employer. In 36 months, 42% or 758 learners have completed over 2300 learning experiences in the Centre. However, there has been one very persistent issue: some learners sign up for courses and then do not attend. There has been speculation that learners do this because the courses are free; however, the trainers who run courses with paid time have also expressed this same frustration. Other hunches to explain non attendance seemed to include fatigue, disinterest, or low morale. But these were undocumented and therefore difficult to understand. As much as most learners do attend their classes, for sessions with small numbers non attendance can significantly impact the effectiveness of the learning experience.
|Previous Page||Contents||Next Page|