| She has enjoyed coming to the centre for her tutoring sessions because of
the social and emotional support she receives |
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sensible, upbeat woman who has been careful to
focus on Jan's goals and to help her to continue to define and refine those
goals. The staff too have encouraged Jan in each new step she has taken. She
has enjoyed coming to the centre for her tutoring sessions because of the
social and emotional support she receives. She has now achieved her goal of
opening a dayhome and has learned to handle all of the paperwork associated
with the job. She has also learned the importance of reading to the children in
her care and she practices stories often with Anne. Over two years her reading
skills increased by three grade levels and her spelling by two levels.
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| She feels good about herself these days, and it shows |
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When we recently asked Jan to appear in a T.V. program about literacy and
jobs she agreed with little hesitation. She did very well in the program and
received lots of positive comments from friends who saw it. Jan has blossomed
over the last couple of years and is friendly, outgoing and confident. She
feels good about herself these days, and it shows.
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Sarah Demands a Better
Experience
Sarah was a retired teacher and an experienced volunteer when she came to
our organization two years ago. However, she was also a disgruntled volunteer.
She had volunteered for two other organizations (non-literacy) and had not
enjoyed her work with them. She was unhappy with the training she received, as
well as the lack of support when she was doing her assigned work. In her intake
interview Sarah made it clear that she would not settle for another mediocre
experience.
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| She had volunteered for two other organizations and had not enjoyed her
work with them |
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After she completed the fourteen hour tutor training workshops, which she
said were excellent, we matched Sarah with an ESL student who works as a cook
in a restaurant. Lin needed to learn cooking terminology and recipes, an area
in which Sarah had considerable expertise. They were soon off to a good start
and we certainly felt that our efforts in the intake focus had been successful.
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We did nothing too out-of-the-ordinary for Sarah. She always came early for
her tutoring sessions and enjoyed chatting for a few minutes with staff. She
discussed her tutoring ideas often and occasionally asked for help. But
generally she had an intuitive sense of Lin's needs and their sessions
proceeded smoothly. As
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