Huebner, Fiona. A Guide for the Development of Policies and Procedures in
Ontario’s Community Literacy Agencies. Vol. 2. Barrie, ON: Community
Literacy of Ontario, 2000.
Community Literacy of Ontario (CLO) has developed a very practical guide for agencies
needing to develop a range of policies relevant to their daily needs, including policies for
pursuing alternative funding, volunteer recruitment, screening and recognition, program
evaluation, program service and delivery, agency conduct, and managing liability and
risk. The guide also includes sample policy statements and a policy-drafting template.
Charity Village www.charityvillage.com
This Internet resource provides information on a range of topics relevant to the nonprofit sector in Canada. For articles about policies and procedures go to Main Street
(home page) and click on Library, then Research Section. Scan the lists of articles under
the different subject areas for articles of interest, such as Policies and Procedures for
Volunteer Programs by Monica Penner.