Recommended Resources

Community Literacy of Ontario (CLO) http://www.nald.ca/volman.htm

Kaattari, Joanne. Volunteer Management Resource Guide for Literacy Programs. Barrie, ON: CLO, 1997. http://www.nald.ca/fulltext/vomaregu/cover.htm

CLO is a volunteer management resource centre. Visit their website for a wealth of information, for online training opportunities, and to order materials specifi cally relevant to volunteers in Ontario.

Verizon Literacy University (VLU) www.vluonline.org

VLU offers free high-quality short online courses including training for volunteers in literacy programs. These courses are developed and taught by highly qualified professionals associated with the National Center for Family Literacy. To enroll in courses visit: http://www.vluonline.org/course/index.asp.

Charity Village www.charityvillage.com

This Internet resource provides information on a range of topics relevant to the nonprofit sector in Canada, including volunteers. For a lengthy list of articles about volunteer recruitment, relations and management, go to Main Street (home page) and click on Library, then Research Section, then the heading, Philanthropy and Volunteerism. Look for these particularly relevant articles:

• “Best practices in Staff and Volunteer Relations” by Louise Chatterton Luchuk
• “Volunteer Placement, Orientation and Training” by Monica Penner
• “Marketing and Recruiting Volunteers” by Monica Penner
• “The Wide Gray Lines — Managing Volunteer Boundaries” by Jim Campbell
• “How to Monitor Volunteer Assignments” by Bruce Raymond
• “Seven Steps to Achieve Effective Volunteer Support” by Canadian FundRaiser
• “Elements of an Effective Rewards and Recognition Program” by Canadian FundRaiser
• “How to Get Better Results Recruiting Volunteers” by Canadian FundRaiser
• “New Canadians as Volunteers — Experiencing Canada and Community” by L.C. Luchuk

Volunteer Canada www.volunteer.ca

Visit Volunteer Canada’s site for more information, and download a copy of the “Canadian Code for Volunteer Involvement”.