Agencies working with families need to develop policies in the positive context of safety. Safety and security procedures need to be made known to all volunteers, staff and program participants through discussions and by posting signage where appropriate.
Procedures need to be designed with the specific programs offered in mind, related to the comings and goings at different times of the day and week.
Forms and procedures should be in place to deal with a serious incident, before there is a crisis. When there is a serious incident, the facts need to be recorded as soon as possible, while the details are still clear (such as witnessed or suspected child abuse). Appropriate follow-up action needs to be taken by the right person, either corrective or preventive.
Agencies should consider developing policies and forms for: