Contents

• Foreword
• About this handbook
• SECTION 1: Why get involved?
  • A) Literacy: What do we mean?
  • B) Literacy - a union issue
  • C) Literacy programs in a union context
• SECTION 2: What a union approach looks like
  • A) Union Involvement
  • B) Program Models
  • C) Keys to a worker-centred approach
  • D) Unions, literacy, and clear language
• SECTION 3: How-to guide
  • Step 1 - Deciding to get involved
  • Step 2 - Raising awareness & Getting support
  • Step 3 - Defining your union's role
  • Step 4 - Funding and negotiating your program
  • Step 5 - Setting up a committee
  • Step 6 - Identifying needs
  • Step 7 - Building your program model
  • Step 8 - Designing a worker-centred program
  • Step 9 - Generating interest
  • Step 10 - Working with a public education partner
  • Step 11 - Selecting and training peer instructors
  • Step 12 - Evaluation and reporting out
• SECTION 4: Getting more information
  • A) Program profiles
  • B) Summary of contacts
  • C) Contact list
  • D) Resources
• Endnotes