promote an accepting, supportive and respectful atmosphere.
model active listening by carefully listening to what participants have
to say, checking for understanding and responding appropriately.
help participants to recognize and appreciate their own abilities.
show parents and children new ways of interacting.
present material in an interesting manner.
show adult participants how to integrate literacy activities into their
family lives.
facilitate the setting of personal, educational and employment goals.
assist participants in accessing community services.
demonstrate methods of advocating for and supporting their children in
school.