Table of Contents

  1. AcknowledgementsPDF (300 KB)
  2. Bridging the Employment Gap
  3. Contents of Sector Manuals
  4. INTRODUCTION
    1. Background
    2. How to Use This Resource
    3. National Occupation Profiles and the Essential Skills
    4. Summary of Level 1 Tasks
    5. Level 1 Essential Skills
    6. What I have Learned and Skills Practiced
  5. SAFETYPDF (4.22 MB)
    1. Safety
    2. Essential Skills Chart
    3. Learning Activities
    4. Teaching Aids
    5. Student Activity Sheets
    6. Demonstration Instructor Page
    7. Demonstration Tasks
    8. Demonstration Assessment
  6. COLLATING PDF (346 KB)
    1. Collating
    2. Essential Skills Chart
    3. Learning Activities
    4. Teaching Aids
    5. Student Activity Sheets
    6. Demonstration Instructor Page
    7. Demonstration Tasks
    8. Demonstration Assessment
  7. PHOTOCOPYINGPDF (500 KB)
    1. Photocopying
    2. Essential Skills Chart
    3. Learning Activities
    4. Teaching Aids
    5. Student Activity Sheets
    6. Demonstration Instructor Page
    7. Demonstration Tasks
    8. Demonstration Assessment
  8. PREPARING ENVELOPE FOR MAILINGPDF (171 KB)
    1. Preparing Envelopes for Mailing
    2. Essential Skills Chart
    3. Learning Activities
    4. Teaching Aids
    5. Student Activity Sheets
    6. Demonstration Instructor Page
    7. Demonstration Tasks
    8. Demonstration Assessment
  9. TAKING PHONE MESSAGESPDF (523 KB)
    1. Taking Telephone Messages
    2. Essential Skills Chart
    3. Learning Activities
    4. Teaching Aids
    5. Student Activity Sheets
    6. Demonstration Instructor Page
    7. Demonstration Tasks
    8. Demonstration Assessment
  10. MAKING TELEPHONE CALLSPDF (347 KB)
    1. Making Telephone Calls
    2. Essential Skills Chart
    3. Learning Activities
    4. Teaching Aids
    5. Student Activity Sheets
    6. Demonstration Instructor Page
    7. Demonstration Tasks
    8. Demonstration Assessment