All of the program coordinators agreed that the
process of evaluating our programs had been extremely worthwhile.
As individuals we were able to reflect both on the process of the
evaluation in our programs and on the product - the tools we used
and the results we obtained.
Adult Literacy Volunteer Tutor Program Evaluation Kit
These were the most frequently cited positive
comments about the Program Evaluation Kit (see Table 4 for
1. Raised Awareness of the Need for
While we all had some sense that the concept of evaluation was "a
good thing," participating in this project raised our
awareness considerably about the need for evaluation. In
other words, the very fact of doing program evaluation sensitized
us more fully to the benefits and advantages to our programs of
doing regular evaluation.
2. Provided a Structure
We all agreed that the kit, especially the program questionnaire,
provided structure for discussion. One coordinator suggested that
it "created the space to allow other things to happen";
another said that it "put the pause button on and allowed us
to look at the program".
As coordinators, we all felt that the group
meetings held to work on the program questionnaires were an
excellent way of bringing members of the organization together for
a valuable self-inspection. Students, tutors, staff and Board or
Advisory Committee members were able to learn