Advantages

• Raised awareness of the need for evaluation
• Provided a structure for discussion
• Provided positive feedback on programs
• Confirmed/suggested areas for improvement
• Raised awareness of volume of program work
• Good practice statements theoretically sound

Disadvantages

• Adds further financial costs to programs
• Places additional demands on staff and volunteer time
• Assumptions need to be re-examined
• May raise false expectations about everything programs "should" provide
• Too academic and too linear; closed response format
• Too long and organization overly complex
• Language too complex; clarification of some terms needed
• Rating system places undue pressure on programs