The Two Evaluation Tools


Adult Literacy Volunteer Tutor Program Evaluation Kit

Audrey Thomas' evaluation tool is described as a "process" which will "help programs to examine their practice, reflect upon it and try to see how things could be done differently in the hope that this reflection would lead to action and improved programs" (Thomas,1).

The tool consists of three questionnaires built around a set of seventeen Good Practice Statements (see Appendix A). Each statement was written for one element identified as integral to volunteer tutor programs. These elements are:

  • Philosophy
  • Planning
  • Community Involvement
  • Awareness Activities
  • Access
  • Facilities and Equipment
  • Administration
  • Participation
  • Staff Training
  • Tutor Training
  • Volunteer Tutor Support Services
  • Learner Assessment
  • Learner Support Services
  • Instructional Strategies
  • Materials
  • Program Evaluation
  • Funding

1. The Program Questionnaire
The main evaluation instrument is the Program Questionnaire. It is designed to be used as part of a group process involving paid and volunteer staff, tutors, learners and Board or Advisory Council members. Audrey Thomas recommends use of this questionnaire and a group process whenever possible.


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