2. The Tutor and Learner Questionnaires
In designing her evaluation kit, Thomas recognized that for some
literacy programs the logistics of arranging an effective group
process to use the Program Questionnaire would be daunting, for
reasons such as the size of the program or the area it covered. She
therefore included two other instruments, a Tutor Questionnaire and a
Learner Questionnaire. Each of these asks questions about the Good
Practice Statements which are most relevant to the tutor and learner
3. The Program Profile
In addition to the questionnaires there is a Program Profile. This
provides quantitative information about a program's staffing, funding
and so on. It is designed to be completed mainly by paid staff members
because it consists primarily of statistical data.
The Progress Profile
The Progress Profile "provides a
framework for deciding aims, planning programmes of work and reviewing
progress" (Progress Profile Guidelines, 3). It involves
students, tutors and staff in setting realistic goals based on student
needs, and in monitoring the achievement of those goals at set times
during the tutoring period.
The kit consists of a set of Prompt Cards, a set of
Five Questions (see chart on following page) and a Progress Review.
1. The Prompt Cards
A set of Prompt Cards with both graphic and written information is
used to help students articulate and define their goals. The kit also
contains blank cards so that students can create more prompt cards to
meet their needs. With the support of these Prompt Cards students can
thus identify an aim such as "get a job promotion." They can
then break it down into smaller elements such as filling in time
sheets, completing order forms, reading staff bulletins and writing
memos. The Five Questions work with the Prompt Cards to help students
plan their program of work.