Project Manager: Joanne KaattariPublished by
Community Literacy of Ontario
80 Bradford Street, Suite 508
Barrie ON L4N 6S7
705-733-2312 (t) / 705-733-6197 (f)
clo@bellnet.ca
www.nald.ca/volman.htm
August 2002
Research, Writing and Online Facilitation: Joanne Kaattari and Vicki Trottier
Project Manager: Joanne Kaattari
Project Reference Group: Chris Benninger, Shelley Lawrence and Val Sadler
Desktop Publishing: Joanne Kaattari
Cover Design: Steve Knowles, The Right Type
Editing: Joanne Kaattari and Vicki Trottier
Sincere thanks to:
The National Literacy Secretariat (HRDC) and the Ontario Ministry of Training, Colleges and Universities for funding this project and for their ongoing support of CLO initiatives.
The project reference group whose dedication and support were an inspiration to us all! CLO's Board of Directors for their wholehearted support of online training and for continuing to embrace new and innovative projects.
AlphaPlus Centre for its technical support of the CENTRA online training system.
A special thanks to the more than 115 people who participated in CLO’s SmartSteps to Organizational Excellence online workshop series.