Based on this survey, CLO researched, wrote, and delivered five online workshops from February to June 2002. Over 115 people from almost 50 literacy agencies throughout Ontario took these online courses. Their evaluations were overwhelmingly positive.
For those who could not attend, or for those who would like further review, the SmartSteps to Organizational Excellence resource manual has been designed to summarise the contents of all five online workshops.
Proposal writing: effective strategies • February 18, 2002
Fee for service: implementing it in your literacy agency • March 20, 2002
Program evaluation: making it work • April 17, 2002
Assessing your organizational capacity • May 22, 2002 & June 5, 2002
Organizational outcomes: a practical approach • June 19, 2002
Although registration to our online workshops was limited (and each workshop was completely filled), all of our workshops have been archived on CENTRA for Ontario literacy practitioners to access. Please contact Community Literacy of Ontario for more information.
Joanne Kaattari and Vicki Trottier are the resource manual authors and the online workshop facilitators. Joanne and Vicki have extensive experience in literacy, in not-for-profit sector management and in online and traditional face-to-face learning. They are the authors of “Tips and Tools for Developing and Delivering Online Workshops”, “Workshops The Wired Way” and other publications.
Support and assistance for the SmartSteps series was also provided by the reference group for this project (Chris Benninger, Shelley Lawrence and Val Sadler) and by the board of directors and staff of Community Literacy of Ontario. Thank you all!
SmartSteps to Organizational Excellence is the express copyright of Community Literacy of Ontario. As with all CLO material, this resource manual may be freely used and photocopied by our member agencies, provided credit is given to Community Literacy of Ontario. All other organizations or individuals must request written permission from CLO in order to adapt or reproduce our material in part or in its entirety.