Community Literacy of Ontario’s

SmartSteps to Organizational Excellence

Program Evaluation: Making it Work
Online Workshop #3 – April 17, 2002

Introduction

Welcome to Community Literacy of Ontario’s Program Evaluation: Making it Work workshop. This workshop is the third of five modules in CLO’s SmartSteps to Organizational Excellence online workshop series.

In Program Evaluation: Making it Work, participants will learn about practical approaches to evaluation. We will be discussing how to integrate evaluation with ongoing programming, and we will provide some practical tips and tools to use in literacy agencies. This workshop has been designed with the needs of CLO’s members in mind. It has been created to make program evaluation practical, useful and manageable for small non-profit organizations.

Learning Outcomes

At the end of today’s workshop, participants will be able to:

• Identify the main types and purposes of program evaluation
• Understand how to make program evaluation manageable
• Identify the steps in a complete program evaluation
• Choose the most appropriate evaluation methods from those provided or from other sources

Workshop Outline

• Introduction to Program Evaluation
• What is Program Evaluation?
• Why do Program Evaluation?
• Incorporating Evaluation in your Literacy Agency
• Evaluation Tips and Tools
• Case Study
• 8 Steps to Program Evaluation
• Conclusion
• Evaluation summary of the online workshop
• Bibliography of resources
• Appendices (five sample evaluation tools)