| Reading Text |
- plant care instructions
- florist magazines
- research flowers and plants
- read customer and co-worker instructions
|
- price lists, invoices
- read company products and services
- read notes and messages
|
| Writing |
- order forms
- simple information forms
- complete work orders
- gift cards
|
- directions, instructions
- write names and addresses
- nice hand writing
- record inventory
|
| Oral Communication |
|
- get the proper information
- take instructions from customers and co-workers
|
| Use of Documents |
- invoices
- visa and debit slips
|
|
| Thinking Skills |
- suggestions to customers
- be artistic
|
- quality control
- organize time
|
| Continuous Learning |
- design workshops
- seminars
|
|
| Working With Others |
- deal with the public
- team player
- be friendly, helpful and efficient
- good listening skills
|
- compassionate
- take directions
- practice good hygiene
|
| Numeracy |
- addition
- multiplication
- division
- subtraction
- work with measurement
|
- read and write numbers
- percentage
- give change
- count money
|
| Computer Use |
- debit machine
- fax machine
|
- visa machine
- cash register
|
— skills used for this demonstration