LBS DEMONSTRATION:Florist Assistant
LBS LEVEL 3
Learner Name____________________________________ Date Completed_______________________
In this demonstration the learner is required to take a flower order over the phone. He/she will take order information correctly from a phone customer (role play), make suggestions and then complete the sales invoice and the appropriate gift card. The learner will then relay instructions to the florist.
Sales and Service in a Florist Shop
To obtain entry level employment in a Florist Shop.