LBS DEMONSTRATION:Pet Groomer
LBS LEVEL 3/4
Learner Name________________________________ Date Completed________________________________
Learner Instructions: Read the situations given below. Using the Grooming Chart and Price List, answer the questions that follow in writing.
| 1. | You have booked an appointment for a Bichon Frise. The owner has requested
a short trim for the dog. The dog has not been groomed in some time and is
quite matted. What equipment, blades and grooming products will you need to
get ready for the Head Groomer to groom this dog? What is the estimated cost
of grooming this dog? When should the dog come in for its next full grooming
appointment?
__________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ |
| 2. | A customer who has just become the owner of a Golden Retriever calls you with
some questions. They would like to know how often their dog should come in to
be groomed and how much it will cost to have her groomed. They also need to
know what they can do about the dog’s static coat. What additional information
should you give the owner about the regular brushing/combing of their dog?
__________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ |
| 2a. | Your instructor will now have you role-play the telephone conversation you
would have with this customer. Your instructor will play the part of the customer.
Use your notes above to provide the necessary information.
__________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ |