TECHNOLOGY & ADULT
LITERACY
What role can new technologies play in promoting and developing literacy
in Canada?
This was one of the questions discussed at a national policy conversation
organized by the National
Literacy Secretariat (NLS) in January 1995. It was generally agreed that
technology could play an important part in supporting literacy programs, but the
reality was that there was very little computer equipment available to literacy
programs across the country.
A study was then begun to determine the technological needs of the literacy
community. Specifically NLS was interested in the kind of technology necessary
to:
- help practitioners and literacy organizations communicate with each other
and with those who support them, and
- provide practitioners and literacy organizations with ready access to the
information they require to do a better job.
The report* concluded that:
"People don't know what the alternatives are, or even how to
properly assess their technological needs in order to make appropriate
purchases."
A number of barriers preventing programs from using more technology were
identified. They include lack of:
- funding to purchase equipment
- awareness of information that is available
- time faced by practitioners and volunteers
- training and support for using technology
- phone lines in some remote locations
Similar conclusions were drawn from a survey of the use of technology in
Ontario literacy programs in 1996. (See below.)
Barriers to Increased Use of Technology
(% of respondents) Financial resources (98%)
Time for staff training (73%)
Information
about use of computers (56%)
Too many choices, hard
to make decisions (36%)
Staff/instructors resistant
to using computers (20%)
Source: Computer Technology Survey of Ontario
Adult Literacy Organizations
The development of computer-assisted learner resources ranked as a top
priority according to the Ontario Survey. Respondents felt it would help in
adult retraining and job preparation. It would also enable programs to provide
greater service at less cost and to serve a wider variety of learning styles.
The most valuable help that could be given to literacy programs respondents
said would be information about the kinds of technology available for adult
literacy programs, information about what other programs are doing, and also
software and hardware evaluations and reviews to provide guidance in making
purchasing decisions.
The idea for a national newsletter on technology and adult literacy came as
a direct result of these reports. The mandate of CONNECT was written in
response to these areas of need identified by those working in literacy. The
mandate is:
- to promote the appropriate use of technology in literacy programs;
- to provide information regarding the use of technology in curriculum;
- to provide information that will help programs:
- determine their technological needs,
- make appropriate and affordable purchases of software and hardware,
- keep abreast of what other programs are doing.
In order to fulfill this mandate we need to hear from literacy practitioners
across the country in the form of articles and suggestions as to how this
newsletter can best serve you. Please write!
by Pauline McNaughton, Editor
* Copies of the study: Needs Assessment for an Electronic
Infrastructure to support the Canadian Literacy Community, conducted
by Consulting and Audit Canada (CAC) can be obtained from:
National Literacy
Secretariat, 15 Eddy St., Room 1 0E1 0, Ottawa, ON Kl A 1K5 Canada
Email:
NLS@FOX.NSTN.CA