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A Community Works Together
to Improve Computer Literacy

Houston, a small community in Northern British Columbia, has developed a unique approach to improving the computer literacy of their residents. Several organizations came together to put in place a community computer literacy program that had far reaching effects, not only improving the computer literacy of its participants but also increasing their confidence level and their attitude towards upgrading their skills.

As new technology started to appear throughout the community, it become evident that for many residents a significant gap existed between their skills and those now being required of them by their place of employment, local businesses and social agencies. Increased automation at one of the local sawmills was causing stress related health problems. Employment services which used to be provided through a local employment office were now only being offered through job bank terminals. The general public was being required to use automated services such as bank machines, etc.

Early on in the project it was established that one of the most significant barriers preventing many people from obtaining the necessary computer skills was fear. This was first observed when several workers at the local mill were unable to take full advantage of training provided on new equipment because of a general apprehension surrounding technology. This observation helped to shape the overriding objective of the project which was to help people overcome their fear by providing computers for student-led, open-ended learning and play. Back-up support and instruction would follow once people had overcome their initial apprehension and were open to learning more.

The project took place in three venues throughout the community. A Lunchroom Learning program was established at Northwood Inc., a local sawmill. Gould Memorial Public Library hosted the Link at the Library and Computer Camps were provided at a local Learning Centre. Each component was independent but ties were established that supported and increased the effectiveness of the program as a whole.

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