Annual General Meeting
Literacy Plus invites the community to our Annual General Meeting and potluck supper on Wednesday, June 15, 2005, at St. James Church in Eganville. The food is great, the entertainment is fun. Meet old friends and new. Plan to attend this event! More details will be mailed out in May. Board members are also elected at our AGM. For more information about becoming a board member, please call the office or check our website at www.literacyplus-renfrewcounty.ca/volunt/board.htm
Spring Courses
Literacy Plus has an exciting selection of
programs this spring. There are six
computer skills classes taught in Eganville
on Mondays, Tuesdays and Thursdays by
Terrie Watson. Employment Networks in
Renfrew has offered us space for a class
as soon as five students register. 
Also our
first fee-for-service classes will start in
April, taught by Sue Rupert. An 8-week
customer service course with instructor
Leigh Wallace will begin
Friday, April 22 in
Eganville; and
Student-Tutor
Coordinator Diane Litchfield will be
running her new online, web-based
Workready course.
Computer Classes
Register now for computer classes in Eganville and Renfrew. Classes are three hours long and will be held on Mondays, Tuesdays, and Thursdays. If you are an adult without a high school diploma, if you are looking for a job or promotion, or if you are planning to take a course, you may need computer skills to get there. Join our computer class!
Fee For Service Classes
Literacy Plus is starting something new! We regularly receive requests for computer courses from people who do not fit into the Literacy and Basic Skills program. We will now be able to refer those people to our fee-for-service course. The first course will start on Tuesday, April 5. Introduction to Computers is an 8-week course on Tuesdays from 6:30 p.m. until 8:30 p.m. It costs $110.
Customer Service Course
Leigh Wallace will teach this course on Fridays 9 a.m. to 12 p.m. from April 22 to June 10.
During this 8-week course students will develop the essential skills for working with the public.
Communication Skills:
- Speaking with customers
- Dealing with difficult customers
- Using the telephone for business
- Writing messages, notices, work schedules, work orders, invoices, receipts, letters, basic reports
- Keeping records
Personal Management Skills:
- Working effectively as part of a team
- Solving problems
- Behaving as a professional: essential etiquette for the workplace
Technical Skills:
- Using fax machines, photocopiers, cash registers, adding machines Mathematics:
- Calculating tax, tips
- Basic budgeting: calculating costs
Please call the office at 1-800-387- 4712 or 628-1720 to register or to get more details about any of these courses.