Appendix B

ABC CANADA
Survey of Workplaces with Basic Skills Programs

ID _______ Co. Name ______________________ Prov. _______

Community ______________ Name ________ Title ___________
1. Program Impacts
a)

What motivated your workplace to start a basic skills program(s)?
_________________________________________________
_________________________________________________
_________________________________________________
b)

What were you hoping would be the outcome of the program(s)?
_________________________________________________
_________________________________________________
_________________________________________________
c)

Have you seen any of the outcomes you anticipated?
_________________________________________________
_________________________________________________
_________________________________________________
d)

Have you seen other changes or differences in the workplace that you think might be related to the
program(s)?
_________________________________________________
_________________________________________________
_________________________________________________
e)

I'm going to read a list and ask you to answer yes, no, don't know, or not applicable. Do you think the basic skills program in your workplace has positively influenced... (read first item)? What about (read second item)?

Self confidence Employee morale Communication Team work
Problem solving Ability to work more independently Quality of work
Labour relations Sense of loyalty Retention of employees
Ability to use technology Productivity Work effort Promotability
Reduced error rates Absenteeism/ lateness Health &
safety		 Customer satisfaction

Comments related to list:
_________________________________________________
_________________________________________________
f)

Do you (or the workplace) evaluate the impact of the program(s) in a formal quantitative sense? (Do you formally measure the impact of any other type of training? If no, why not?)
_________________________________________________

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