|Goal: Identifying low literacy clients|
|Objectives||Person(s) responsible||Due date||Outcome||Budget if needed|
|1. Develop literacy markers, pre-hearing|
|2. Develop literacy markers, during hearing|
|3. Test markers|
|4. Share markers with staff|
|5. Develop implementation plan for markers|
All these objectives (e.g., #5. Developing an implementation plan for markers) need someone responsible for bringing them about, deadlines for the work, and perhaps a budget. These people will develop strategies to meet the objectives.
The process used to implement a literacy program is as important as the tasks you take on. You need a good plan and good strategies to be successful. As mentioned above, one or more people have to be given the responsibility together with a deadline. Involving staff in all stages is a learning and sensitization opportunity for them.