Level I CAPs

    The Health Information Resource Centre provides public access to find information on health programs or services in the community in areas such as addiction, bereavement, complementary medicine domestic violence, families and parenting, seniors, sexuality and spiritual health. The centre has just recently been designated a Level I CAP. Six computers and work stations are located in a separate room. This site can accommodate people of all ages as well as those with some physical disabilities by providing different types of mouse control. Staff provide on-site help for CAP users.

    The Family Resource Centre, also Level I CAP, on the advice of its ISP has been operating with refurbished computers, two PC and one lap top. Currently the lap top is out of service as is the printer. The centre is located in a Victorian house that is undergoing repairs. A kitchen and play facilities are provided for CAP users and a separate room has been designated as the CAP site. In addition to inadequate computers the site does not have proper work stations, separate printer stands or adequate computer chairs.

    The East Prince Youth Development Centre is a community resource centre that directly targets young people between the ages of 16-29. Partners include HRDC, Technology P.E.I., the local newspaper, the local radio station, the City of Summerside, the National Literacy Secretariate, the high school, the Rotary Club and the P.E.I. Institute of Adult and Community Education, among others.⁶⁸ The Centre provides effective job search tips, and offers career and employment planning that includes the development of employment goals, resume letter writing, team building and networking, communication and interview skills, the exploration of different careers as well as Internet research. Free Internet access is offered at the centre as well as on-site training. According to the project manager their major challenge is affordable technical support. In the past the site has used community college students for technical support. However, the level of knowledge these students have or lack and the complexity of the original problem can contribute to additional technical problems in some cases. As was pointed out technical support can be very costly for non-profit organizations such as EPYDC, particularly if the problem is a difficult virus that could take 25 or more hours to solve.⁶⁹