Do – Making Contact - Interagency Meetings

Attending interagency meetings is a good place to begin introducing your services. We found it effective to begin with emphasizing that:

  • What the project is about is access to community services for people with limited literacy
  • Our services were free
  • Organizations were probably already doing things that were literacy friendly because being literacy friendly is part of providing quality services

We presented our services as professional development opportunities for agency staff and volunteers. We distributed our business cards and project information cards to service providers. Some of us scripted how we would introduce the project to the community. We would usually get some immediate response from individuals at the meeting, and it is a good idea to get their business card before leaving the meeting.

At interagency meetings you can:

  • Distribute Literacy is for Life Fact Sheets6 (e.g. literacy and poverty) and encourage service providers to discuss with their co-workers how they support their clients with reading and writing tasks such as filling out forms or reading program brochures

  • Offer to do a presentation for organizations on what people with limited literacy experience when accessing community services and how they can reduce literacy barriers to their services

  • Distribute English Express7 newspaper and encourage service providers to add them to the reading material in the waiting areas of their organizations

  • Talk about literacy barriers in people’s everyday lives, and how they can contribute to removing such barriers, by simply offering to help clients fill out forms

6 Movement for Canadian Literacy Fact Sheets, http://www.literacy.ca/litand/litand.htm
7 English Express is published by Alberta Learning, contact editor@englishexpress.ca