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³ Sticht, T. (1994, May). Workplace literacy programs for ten manufacturing companies near Chicago, Illinois: A report of process and outcomes. El Cajon: CA: Applied Behavioral & Cognitive Sciences, Inc.

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¹⁵ Hollenbeck, K. (1993). Classrooms in the workplace: workplace literacy programs in small and medium-sized firms. Kalamazoo, MI: W. E. Upjohn Institute for Employment Research.