Table of Contents

  1. Acknowledgements
  2. Introduction
    1. Background Information
    2. Purpose of the Consultations
  3. Consultation Methodology
    1. Consultation Plan
      1. Choosing communities for the consultation
      2. Working with local partners
    2. Consultation Format and Questions
      1. Consultation format
      2. Focus of the consultation questions
      3. Consultation feedback
      4. Consultation reports
    3. Consultation Participants
    4. Limitations of the Consultations.
  4. Consultation Outcomes
    1. Concepts of Health and Being Healthy
      1. Concept of health is multi-faceted
      2. Social factors affecting health
    2. Learning and Getting Information about Health
      1. Most common ways of getting information about health
      2. Barriers to accessing information about health
      3. What is working well
      4. Getting improved access to health information
    3. Experiences with Health Services
      1. Barriers
      2. What is working well
  5. Participants’ Recommendations for Strategies to Address Identified Barriers
    1. Health Literacy
      1. Multi-faceted strategies
      2. Plain language information
      3. Communication and learning with interpreters and in one’s own language
      5. Health–literacy coalition
      6. Clear language Web site
      7. Directory of doctors
    2. Developing and Sustaining Healthy Communities
      1. Discussion group sand workshops
    3. Strengthening the capacity of communities, Practitioners, and Public Agencies/Systems
      1. Poverty reduction
      2. Affordable and secure housing
      3. Affordable, appropriate, and accessible health care services
      4. Recognition of credentials of foreign doctors
      5. Access to jobs and recognition of foreign credentials
      6. Learning for health providers: Sensitivity and awareness training
      7. Language training and skills upgrading
      8. Trauma counselling
      9. Sessions for men
      10. Food for adult programs
  6. Adult Working Group Recommendations for Setting a Knowledge Agenda
    1. Supporting Research
    2. Knowledge Mobilization
  7. Conclusions
  8. Appendix A: Adult Working Group Members
  9. Appendix B: Sample Consent Practices
  10. Appendix C: Consultation Questions
  11. Appendix D: Participant Profiles