"Literacy is like water. It goes everywhere. You just can't see now. It is very important. Like water, sometimes it goes underground and you can't see it but, it's flowing all the time."

Kerrie, learner

"I feel more inspired to write, to read, to understand, to evolve, to grow, to transcend my former barriers and develop new boundaries. I dream more. I read more. I jump through more mental hoops now. ...Concentrate and have a longer attention span. More tolerant. More patient. More understanding. More easy going. It brings out the best in me, coming here. It's like a ripple effect. I have more confidence."

MJ, learner

"I felt rejuvenated in my practice. I learned that literacy was making a difference in learners' lives. Even learners who didn't seem to be very motivated in their learning reported their learning was making a difference in their lives. I learned that besides the literacy learning, learners were benefiting from being involved in a group, in a program, in making friends and connections. This helped me feel better about teaching. It made me want to make my teaching better and more responsive to the needs of the learners. I thought that this process - that of finding out from learners what they think they are learning and how this is changing their lives - is really beneficial for an instructor's morale. Teaching is a sometimes tiring project of endless preparing and searching for appropriate contextualized materials, creating them when none are found, often wondering if learning is really happening. This process gave me renewed enthusiasm for teaching."

Anne-Marie, practitioner researcher