The Impact of Workplace Literacy Programs: A New Model for Evaluating the Impact of Workplace Literacy Programs

Title: The Impact of Workplace Literacy Programs: A New Model for Evaluating the Impact of Workplace Literacy Programs
Author:Larry Mikulecky & Paul Lloyd, School of Education, Indiana University, Bloomington, Indiana
Publication information: National Center on Adult Literacy Technical Report TR93 2, February 1993
Source: copyright National Center on Adult Literacy
Complete text:

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ACKNOWLEDGMENTS

We would like to thank the following people for their assistance in connection with this project in all its aspects: developing instruments, conducting interviews, arranging site visits, collecting data, analysing data, and gathering research material.

Cumberland Hardwoods:
Janet Davis, Yvonne Fournier, Keith Girdley, John Keisling, Mary Stevens, Mary Ruth Winford

Delco Chassis:
Russell Ater, Karin Lotz

Finger Lakes R.E.C.E.D.:
David Mathes, Daniel O'Connell

Indiana University: Kathy Bussert, Julie Chen, Mei-Li Chen, Parsa Choudhury, Ming-Fen Li, Michele Peers, Sharon Sperry, Zhang Hong

University of Rochester:
Robert Ferrell

CONTENTS

Acknowledgments
Contents
Abstract

PART I: RESEARCH BACKGROUND ON WORKPLACE LITERACY
Chapter 1	What we know about workplace literacy programs
Chapter 2	Methods for evaluating workplace literacy programs
Chapter 3	Assessing workplace literacy program results
Chapter 4	Assessing impact on family literacy
Chapter 5	Assessing impact on productivity



PART II: The Current Study
Chapter 6	Structure of current study
Chapter 7	Results of current study
Chapter 8	Discussion and implications
Bibliography
Appendix A	Interview form and instructions
Appendix B	Questionnaire form and instructions
Appendix C	Cloze test samples and instructions

Appendix D	Family literacy focus group interview
Appendix E	Classroom observation form
Appendix F	ESL checklist
Appendix G	Supervisor rating scale examples and instructions
Appendix H	Tabular data