Table of Contents

Foreword and Acknowledgements

Introduction: About These Guidelines, and How to Use Them

A Snapshot of Canadian Seniors
The Facts on Literacy in Canada
How do Patients Get Medication Information?
Regulation in Canada and Abroad

Introduction
The Basics of Plain Language
Compendium of Plain Language Terminology
Clear Design, Layout, and Graphics
Testing for Readability
The Physical Design of Packaging

Introduction
Techniques for Involving the Patient
Triggers and Links
Organizing and Packaging Medication
Putting It All Together