Contents

• Introduction
• Acknowledgements
• Role of Volunteers in a Correctional Setting
• Volunteer Community Agencies
  • The John Howard Society
  • Laubach Literacy of Canada

• Volunteer Program Development
  • Acceptance by Staff
  • Recruitment
  • Sources
  • Job Descriptions
  • Publicity
  • Motivation
  • Recognition
  • Materials

• Interviewing and Screening Volunteers
  • Interviewing
  • Screening
  • Confidentiality

• Orientation
  • Formal Orientation
  • Placement
  • Training

• Volunteer Management
  • Coordinator
  • Supervision
  • Institutional Access
  • Security
  • Termination of Volunteer Services
  • Recognition
  • Evaluation

• Communication and Counselling Skills
  • Facilitation Skills
  • Communication

• Conclusion
• Appendices
  • Appendix A: Interview Questions
  • Appendix B: Volunteer Job Description
  • Appendix C: Volunteer Application Form
  • Appendix D: Confidentiality Agreement