In order to suggest a blueprint for future development the report will examine many of the issues attached to workforce literacy training in the municipal sector, describe some of the most successful solutions to these issues and present a picture of the "best practices" as they exist today.
Finally, the report will present a vision for the future movement of literacy in the municipal workforce and recommend ways to achieve the goals of that vision.
In order to provide an overview of literacy programs and initiatives undertaken in the municipal sector since the late 1980's, data was gathered from municipal governments across Canada by means of a survey and a series of interviews. Some of the current respondents were reported on in the 1991 Feldman report and in the 1993 Nutter report "Literacy Initiatives in Canadian Municipalities" prepared for the National Literacy Secretariat. In recent years some of them have been reported on in "The Writing's on the Wall: Investing in Municipal Workforce Literacy," produced as part of the Canadian Association of Municipal Administrator's (CAMA) Literacy in the Municipal Workforce" Project. The information gathered for this final phase report was solicited from more than thirty municipal governments and provides, in detail, a picture of municipal literacy programs from conception to conclusion or evolution, as appropriate.
A significant 85% response rate demonstrates genuine commitment to the principle of a literate workforce by those surveyed, the majority of whom are members of the Canadian Association of Municipal Administrators (CAMA) and the Federation of Canadian Municipalities (FCM).
The survey asked for information on every aspect of Canadian municipal workforce literacy programs. The responses painted a clear and comprehensive picture of the field of workforce literacy as it exists today. The data collected is presented below.
2.1 Recognizing A Problem
| Our Legacy for the Millennium Project
Canadian Association of Municipal Administrators (CAMA)
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