The survey respondents identified today's best practices'
- Explore and develop all opportunities for community partnerships;
- Form workplace committees involving all the stakeholders;
- Undertake needs assessments to determine program requirements and begin
the process of buying in' to the new initiative;
- Design voluntary, employee centered programs, open to all employees;
- Use a multifacted communication strategy emphasizing face to face
communications and use of universal message methods, such as pay stubs;
- Evaluate programs on an ongoing basis;
- Record impacts and share results and celebrate successes;
- When barriers occur, take prompt remedial action;
- Adapt programs to meet changing needs.
Municipal Workplace Literacy
In order to provide a review of a variety of successful models that have
been introduced and tested over the past decade, three municipal government
workforce literacy programs are described in detail. The programs offered in
the City of Victoria, BC, the Regional Municipality of Halifax, NS and the City
of Moncton, NB, demonstrate differing approaches to implementing successful
workforce literacy training.
Literate Cities 2025 - A Road Map to the
The balance of the report attempts to provide a road map to the future of
workforce literacy in Canada by promoting the literate workplace of the future
- Development and approval of policies to entrench workplace education;
- Entrenchment of Clear Language policies for both internal and external
- Active identification and elimination of barriers to learning;
- Promotion and encouragement for workers to learn at all levels, including
the eradication of the stigma attached to literacy learning;
- Development through training of a workforce with transferable skills.