TABLE OF CONTENTS

Introduction
 
A Review of Municipal Literacy Programs: 1988-99
 2.1 Recognizing a Problem
 2.2 First Steps Taken
 2.3 Getting Started
 2.4 Designing a Program
 2.5 Program Goals
 2.6 Union Involvement
 2.7 Learning Issues and Models Used
 2.8 Successful Communication Strategies
 2.9 Program Barriers and Successful Resolutions
 2.10 Feedback
 2.11 Impacts
 2.12 Future Plans
 2.13 Key Learnings
 
Best Practices
 
Canadian Municipal Literacy Programs By Province and Territory
 
Municipal Workplace Literacy Profiles
 5.1 City of Victoria, BC
 5.2 Halifax Regional Municipality, NS
 5.3 City of Moncton, NB
 
Literate Cities 2025: A Road Map to the Future
 6.1 The Literate Workplace
 6.2 Literate Cities
 6.3 Champion for Literacy: A Municipal Model for Literate Cities
 
Conclusion
 
Appendix

line image
Our Legacy for the Millennium Project
Canadian Association of Municipal Administrators (CAMA)
line image
Previous Page Cover Next Page