Literacy Basics - Community Literacy of Ontario

CIPMS

What CIPMS will look like in LBS

flow chart showing what CIPMS would look like in LBS - see below for text version

Components of LBS CIPMS
- Performance Management
  - Agency Assessment
  - Organizational Capacity
  - Evaluation Framework
- Performance Measurement
  - Effectiveness (50%)
    - Participant Profile
    - Employment
    - Further E & T
    - Foundations for Learning
    - Program goal Achievement
    - Essential Skills Gains
      - % with profile indicators
      - % of learners at exit ready for...
      - % of learners who achieved goal
  - Efficiency (20%)
    - Contract Compliance
      - % business plan target achieved (Schedule B)
  - Client Satisfaction (30%)
    - Customer Satisfaction
    - Service Coordination
      - % who would recommend program to others
      - % referred in and out
- Model of Continuous Improvement
  - Ongoing, daily performance management