Literacy Basics - Community Literacy of Ontario

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MARKETING

The Four P's of Marketing

In marketing terminology, the marketing mix is comprised of the four P's: product, price, promotion and place. As you can see, these business terms adapt well to literacy use.

Instead of…

Think of…

Product

Program and services. Your literacy program and services are your products and they need to be marketed like their tangible counterpart.

Price

Buy-in. Our programs are free, right? But instead of “buy”, try thinking in terms of “buy-in”. For example, what energy has to be expended or time given up in order to buy-in to our literacy programs?

Promotion

Promotion! Promotion is about getting the word out on our products, which are our programs and services.

Place

Agency location and hours. Place focuses on how and where you deliver your program. Is your program flexible, mobile, accessible?

We will use this terminology in the following examples of marketing mix that are targeted to specific segments in community literacy's target market groups.

When you practise these on your own, you may find that you struggle to fill one of the four P's for a particular target. These labels are meant to help us to think outside traditional literacy programming categories, but they are not rigid. You will see in the examples below that Product, Price, Promotion and Place are not equally important for each target market. However, before dismissing any category, make sure you think it through as thoroughly as you can. Remember to step inside the target market's shoes and ask how they might view your marketing mix. Most important, you want to achieve the best positioning possible with the marketing mix you create.

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CLO gratefully acknowledges the financial support provided by the Ontario Government under Employment Ontario and the Office of Literacy and Essential Skills (OLES) and the technical support provided by the National Adult Literacy Database in developing this web site.

All external links within this website were valid at the time of publication.



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