April 2004

INSIDE THIS ISSUE:

Sample Privacy Policy Leading Groups Real Learning for Life CLO’s 2004 Conference Job Search Success

Community Literacy of Ontario

Sample Privacy Policy

Joyce Bigelow of Northern Connections Adult Learning Centre (a community literacy agency based in Sharbot Lake, Ontario), kindly shared her newlydeveloped privacy policy with CLO. Given the recent PIPEDA privacy legislation (Personal Information Protection and Electronic Documents Act) this policy is extremely timely! Joyce does have one request in exchange for sharing her policy: please post your comments about privacy policies on CLO's "Community Based Literacy" online discussion group on AlphaCom.

Privacy Policy Intent Statement

Northern Connections Adult Learning Centres (NCALC) respects the privacy of our members, clients, volunteers, staff, donors, sponsors and stakeholders. We are committed to ensuring that appropriate measures and safeguards are in place to protect specific information that is held for the purpose of the program. We adhere to all legislative requirements with respect to privacy. We do not rent, sell or trade mailing lists.

Regulations

1. Accountability

	NCALC will ensure the safe custody and control of all private information.
	Information will not be transferred to third parties without the consent (express or implied) of the individual.
	The Board of Directors will designate an individual to be responsible for ensuring privacy and compliance with the Personal Information Protection and Electronic Documents Act and all other privacy legislation. This person will also be responsible to implement procedures and train all employees and volunteers.

2. Identifying Purpose

We understand that some of the information we hold on members, clients, volunteers, staff, donors, sponsors and stakeholders is private, which is why we collect personal information only for the following purposes:

	To establish and maintain a responsible relationship and provide ongoing service and support.
	To conduct appropriate screening procedures for those volunteers and staff who may find themselves in a position of trust with the clients of the organization.
	To develop, enhance, market or provide opportunities consistent with the program mandate.
	To maintain, manage and develop our programs and operations, through statistical review, solicited feedback and support.
	To meet program and government requirements.