January 2009

INSIDE THIS ISSUE:

Community Literacy of Ontario

Our Voice

Performance Management Bulletin

Performance management is all of the good work that we do to improve our organization’s performance and to maintain that level of performance. As part of its ongoing transformation, Employment Ontario will be implementing a standard performance management framework for all of its agencies. (Source: Presentation by Kevin French, Assistant Deputy Minister, to the Employment Ontario Service Delivery Manager's Forum, Toronto, November 24 and 25, 2008. www.eopg.ca)

In previous years, Literacy and Basics Skills (LBS) agencies have been working towards establishing a Continuous Improvement Performance Management System, or CIPMS. That work will continue in 2009 and future years, but we will now be using the more generic term of performance management framework (PMF) in common with all other agencies in Employment Ontario. LBS agencies were introduced to performance management through CIPMS training offered in the various literacy sectors and streams in 2007 and 2008.

As outlined in MTCU correspondence to LBS agencies on December 19, 2008, priorities for the coming year (2009-2010) include “establishing performance indicators to demonstrate improvement of outcomes and organizational capacity”. You will find more information and resources about organizational capacity on pages 2 through 7 of this newsletter.

Measuring outcomes is done through effective data collection and analysis. To help all Employment Ontario agencies improve their data collection methods and report on their achievements, work continues to establish the new Employment Ontario Information System (EOIS). This system will support all Employment Ontario agencies, including those involved in literacy.

You can learn more about the EOIS and access new and updated information on Employment Ontario at the Employment Ontario Partners’ Gateway website. Be sure to check it regularly. You can find it at www.eopg.ca.