Literacy Basics - Community Literacy of Ontario

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LEARNER RECRUITMENT

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Recruitment Strategies


Successful Learner Recruitment Strategies

Community Literacy of Ontario has collected information on effective learner recruitment strategies from a wide variety of sources, including from participants in CLO’s two online workshops on learner recruitment held in 2006 and ideas shared by CLO’s board of directors. As well, strategies were taken from research from Kingston Literacy’s “Reaching Across the Barriers”, the Ontario Literacy Coalition’s “Seeing the Need; Meeting the Need” and CLO’s own “Learner Recruitment and Retention Toolkit.

Effective learner recruitment strategies from Ontario’s community literacy agencies include the following:

  • We set up a year-round recruitment committee made up of one or two board members, staff and community members. The only job and focus of this committee is student recruitment.

  • As part of staff and tutor training we make sure everyone is aware of how important a friendly, helpful, warm attitude and atmosphere is to current and potential adult students.

  • Our literacy agency uses radio advertising targeted at youth. We use youth voices and encourage them to use their own words and lingo for the script.

  • We create student business cards. These cards both empower the current students and also serve as a tool for recruiting new students, since the cards are given out to their friends and family.

  • We offer casual help to our community. For example, we hold a drop in night at our literacy agency and we offer to help people complete forms free of charge. This puts us in contact with people who might well like to improve their literacy skills.

  • Our literacy agency holds a pizza lunch open house where potential learners can come in and speak with current learners.

  • We offer short-term courses. The mini courses are based on ideas and needs that come from current students. Courses have included: budgeting, genealogy, living wills, “writing your memoirs”, etc. These courses result in greater visibility in the community and some participants are inclined to stay and work on their literacy skills!

  • Our literacy agency offers a “bring a friend day” for all current students. We advertise this event and offer special promotions to the guests and to students who bring in friends.

  • We encourage learners and volunteers to visit the specific communities they are affiliated with and bring program material in order to raise awareness of literacy issues and the services offered by our agency.

  • We put a flyer or bookmark about our literacy program in grocery bags.

  • The student group in our literacy agency researches, writes and publishes their own student newsletter to share with current and potential students.

  • Our literacy agency conducts a sidewalk survey on International Literacy Day. We asked the public if they are familiar with our agency, its location, and whether they would refer someone to us. We also hand out basic information about our program.

  • We officially recognize learners who have referred other learners to our program.

  • Our agency holds a coffee house once per year. We invite adults from the community to read their own poetry or prose. We invite local musicians, singers and artists to showcase their talents. Students help with the planning and implementation. This event greatly increases community awareness of our agency and also helps our students gain some good solid skills!

  • Because of the stigma in some people’s minds, we do not use the word “literacy” in our promotional material. Instead, we talk about “essential skills”, “upgrading”, or the “skills needed to get a job or keep a job”.

  • Our agency wants to attract more single mothers. We created recruitment messages for this group and then tested them with a group of single moms. We then hired a single mother to conduct several community presentations to increase awareness of our services and inform other single mothers of their value.

  • We put bookmarks, brochures, business cards, magnets, etc. into as many locations in our community as possible: doctor’s offices, schools, libraries, community centers, playgroups, health units, legal aid offices, bus shelters, and malls.

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CLO gratefully acknowledges the financial support provided by the Ontario Government under Employment Ontario and the Office of Literacy and Essential Skills (OLES) and the technical support provided by the National Adult Literacy Database in developing this web site.

All external links within this website were valid at the time of publication.



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